Contact Us for Pet Sitting, Dog Walks and House Sitting

House Sitting, Pet Walking, Drop-In Visits & Specialty Services

Official Website: freebellyrubs.com | Governing Jurisdiction: State of Wisconsin

Last Updated: October 2026

Throughout this agreement, Hotel K, LLC (doing business as Hotel K Pet Sitting, operating online via freebellyrubs.com, and hereinafter referred to interchangeably as "Hotel K," "the Company," "we," "us," or "our") provides services subject to the operational policies, safety rules, and legal terms outlined below.

Operational Notice & Business Model Transition

Services scheduled and completed through December 31, 2026, are provided by insured independent contractors operating under Hotel K, LLC standards. Effective January 1, 2027, all services are performed by trained, background-checked W-2 employees of Hotel K, LLC. The operational policies, cancellation windows, safety guidelines, and liability provisions below govern all client accounts and reservations.

• There is a $10 Non-Refundable Reservation Fee for each reservation.
• A 50% Deposit is required to confirm your reservation.
• The balance of your invoice is due on the first day of your reservation.
• The 50% Deposit is fully refundable if you cancel at least 15 days before the first scheduled visit.
• The 50% Deposit becomes Non-Refundable if you cancel within 14 days of the first scheduled visit.
• The 50% Deposit is Non-Refundable if your reservation includes Holiday Service Days.
• Once the reservation starts, there are no refunds if you arrive home early.

• There is a $10 Non-Refundable Reservation Fee for each reservation.
• A 50% Deposit is required to confirm your reservation.
• The balance of your invoice is due on the first day of your reservation. 
• The 50% Deposit is fully refundable if you cancel at least 8 days before the first scheduled visit. 
• The 50% Deposit becomes Non-Refundable if you cancel within 7 days of the first scheduled visit. 
• The 50% Deposit is Non-Refundable if your reservation includes Holiday Service Days. 
• Once the reservation starts, there are no refunds if you arrive home early.

• There is a $10 Non-Refundable Reservation Fee for each reservation. (This is waived if you sign up for regular recurring scheduled walks.)
• You may cancel without fees if you do so at least 4 hours before the start of the visit window. If cancelling within 4 hours of the start of the visit window, the visit is charged at full price.
• For "Drop-In Dog Sitting" while you are out of town, the "House Sitting Cancellation Policy" will apply.

Remaining 2026 Holiday Service Days ($12 extra per visit):

• November 26th thru November 29th – Thanksgiving Weekend
• December 24th thru December 31st – Christmas & New Year's Eve

2027 Holiday Service Days ($15 extra per visit):

• January 1st thru January 3rd – New Year's Weekend
• March 26th thru March 28th – Easter Weekend
• May 28th thru May 31st – Memorial Day Weekend
• June 18th thru June 20th – Juneteenth Weekend
• July 2nd thru July 5th – Independence Day Weekend
• September 3rd thru September 6th – Labor Day Weekend
• November 25th thru November 28th – Thanksgiving Weekend
• December 24th thru January 1st, 2028 – Christmas & New Year's Week

Your account will be placed on Auto Pay or Pre Pay. Please let us know what you prefer.

• Auto Pay Cycle: Your credit card will be charged on the 10th of each month for services provided between the 26th of the previous month through the 10th of the current month.
• Services between the 11th of the month through the 25th of the month will be charged on the 25th of the current month.
• You will receive an email and a notification in your Time To Pet account 24 hours prior to processing.

Payment & Credit Card Authorization:

The Client authorizes Hotel K, LLC to securely store a valid credit card on file within Time To Pet and process charges in accordance with agreed service schedules.

• Incidental & Emergency Charges: The Client expressly grants permission to Hotel K, LLC to charge this card for all approved services, reservation deposits, balances due, cancellation fees, holiday surcharges, key trip fees, emergency supply runs ($20 trip fee plus cost of goods), and any emergency veterinary care or home repair expenses authorized under this contract.
• Declined Payments & Late Balances: The Client agrees to maintain active, valid payment information at all times. In the event a transaction is declined or fails to process, the Client agrees to provide an alternate payment method within 24 hours of notification. Unpaid balances past due are subject to late fees, and services may be paused or cancelled until the account is brought current.

The Client agrees that all deposits, cancellation assessments, surcharges, and service fees billed in accordance with this agreement are valid and binding. The Client explicitly agrees not to initiate a chargeback or payment dispute with their credit card issuer or financial institution for any authorized fee, cancellation charge, or completed service. In the event an unwarranted chargeback is filed, the Client agrees to reimburse Hotel K, LLC for all chargeback administrative fees, merchant processing penalties, and legal expenses incurred to collect the authorized funds.

Requests to change reservation start and/or end dates must be communicated through and agreed upon via the Time To Pet portal. These requests will be granted based on team availability. If a stay is shortened during the applicable cancellation window, cancelled days will be charged at 50% of the agreed-upon daily rate.

If the Client returns home early from a scheduled House Sitting reservation, the Client must provide a minimum of six (6) hours advance notice via the Time To Pet app prior to arriving at the residence. This mandatory notice ensures pet sitters can conclude services safely, pack personal belongings, tidy living quarters, and vacate without unannounced encounters. Per our cancellation policy, no refunds or credits are issued for unused dates or early returns.

Client must contact Hotel K promptly upon returning home and send a message via the Time To Pet app/portal to avoid incurring additional pet sitting or continuation charges.

All communications regarding reservations, scheduling changes, pet care instructions, billing, or general inquiries must be conducted strictly through the Time To Pet app/portal.

• Pet sitters and team members are not permitted, nor required, to share their personal cell phone numbers, personal email addresses, or social media profiles with clients.
• Any text message, phone call, or email sent outside the Time To Pet system will not be recognized as an official service notice or care instruction. This rule preserves a central, time-stamped record for client accountability and protects staff privacy and boundaries.

The Client gives full authorization to Hotel K, LLC and its designated pet sitters to enter the Client’s property during the dates and times agreed upon in this contract.

Hotel K Pet Sitting strongly prefers electronic digital locks or a client-supplied exterior key lockbox containing two (2) sets of keys. For safety and emergency preparedness, all clients must provide a reliable secondary method of entry in the event the primary access method fails (e.g., dead keypad batteries, power outages, or jammed deadbolts).

• Lockbox Provision & Deposit: If the Client does not own a lockbox, Hotel K Pet Sitting can supply a secure lockbox for a $40 deposit, which is fully refundable upon the return of the lockbox in good working order.
• Physical Keys: If physical keys are utilized, two (2) complete sets are required prior to the start of service.
• Pickup & Return Fees: For new clients, the initial key pickup (conducted during the complimentary Meet & Greet) and the initial key return are complimentary. Any subsequent key pickup or drop-off trips requested outside of the initial Meet & Greet will incur a $20 charge per trip ($20 to pick up, $20 to drop off).
• Key Liability: In the event a Hotel K Pet Sitter loses or misplaces a key or code to the Client’s property, the Client agrees not to hold Hotel K, LLC or the Pet Sitter responsible, and the Client waives any cost of replacing keys or rekeying the property unless gross negligence or willful misconduct is proven.

The Client warrants that the residence is equipped with operational, up-to-date safety devices and agrees to disclose vital safety infrastructure in their Time To Pet profile prior to the start of service:

• Smoke & Carbon Monoxide (CO) Detectors: Working smoke and carbon monoxide detectors must be installed on the property in compliance with Wisconsin residential safety standards.
• Fire Safety & Emergency Exits: The Client must disclose the physical location of all operational fire extinguishers and clearly identify all primary and secondary emergency exit routes from the property.
• Severe Weather & Tornado Shelter: The Client must specify the designated severe weather/tornado shelter location within the residence (e.g., specific basement area, interior storm cellar, or reinforced interior windowless room) where the sitter and pets can safely shelter during severe weather warnings.

The Client must provide clear, accurate arming/disarming instructions and active alarm codes in Time To Pet prior to the start of service. If a false alarm occurs due to client error (such as failing to disarm interior motion sensors, providing outdated passcodes, or altering system settings without notice), the Client assumes full financial responsibility for any fines, fees, or assessments issued by local police, fire departments, or private security monitoring services.

Hotel K, LLC respects the Client’s desire for home security; however, the privacy and personal safety of our team members is paramount.

• Mandatory Camera Disclosure: The Client must disclose in writing (via their Time To Pet profile or prior to service) the presence and location of all interior and exterior security cameras, baby monitors, smart displays, smart doorbells, or continuous audio/video recording devices on the property.
• Zero Tolerance for Private Area Cameras: Cameras, recording devices, or surveillance of any kind are strictly prohibited inside designated private areas, including the sitter’s allocated private bedroom and private bathroom.
• Violation & Immediate Termination: If an undisclosed camera or any surveillance device is discovered in a designated private bedroom, changing space, or bathroom, pet sitting services will terminate immediately with no refund issued. The Pet Sitter will vacate the premises immediately, and the matter will be reported directly to local law enforcement authorities for criminal investigation under Wisconsin recording laws (Wis. Stat. § 942.09).

We love capturing your pets looking happy, relaxed, and having fun! The Client grants Hotel K, LLC and its pet care staff permission to photograph, film, and share their pet’s likeness on our website, social media channels, and marketing materials, as well as in daily client visit reports.

• Home & Personal Privacy Guarantee: To protect your security and privacy, our team is strictly instructed never to capture or publish photos showing home interiors, valuables, street numbers, personal belongings, family photos, or any identifying exterior markings.
• Opt-Out Anytime: If you prefer that photos or videos of your pet not be used on our public social media or marketing materials, simply message us directly through the Time To Pet app prior to or during your reservation, and we will gladly flag your account as private.

For all reservations involving live-in house sitting or extended day stays, the Client agrees to provide a clean, safe, sanitary, and functional living environment for the Pet Sitter.

• Dedicated Private Quarters: The Client must furnish a clean, fully private bedroom with fresh linens and access to a clean, private bathroom equipped with running water, hot water, and working plumbing.
• Kitchen & Common Areas: The Pet Sitter must have safe and clean access to kitchen facilities, including a functioning refrigerator and food preparation area.
• Unsanitary Conditions: If a home is determined upon arrival to be hazardous, insect-infested, heavily soiled beyond standard pet messes, or structurally unsafe, Hotel K, LLC reserves the right to cancel or suspend services immediately.

The Client must ensure that all driveways, walkways, exterior stairs, and primary entry doors are actively cleared of snow, ice, and safety hazards during service dates. If untreated ice or deep snow prevents safe entry or creates severe slip-and-fall hazards, sitters may modify or abort visits for safety, with visits billed in full. Homeowners maintain premises liability for hazards on their property.

Hotel K, LLC provides professional in-home pet care and house-sitting security oversight exclusively.

• No Grounds keeping or Yard Work: Pet sitters are not responsible for, nor permitted to perform, outdoor yard maintenance, including but not limited to lawn mowing, weed trimming, hedge cutting, extensive landscaping, or heavy manual labor.
• Routine Incidental Care: Sitters will gladly perform agreed-upon incidental courtesy tasks, such as light indoor plant watering, retrieving mail/packages, and curbside trash bin roll-out. Any specialized property oversight must be arranged in advance under our House Safety Check service.

The Client must inform Hotel K, LLC in writing prior to service if any third party—including housekeepers, repair technicians, contractors, real estate agents, family members, friends, or roommates—will have access to or enter the property during the reservation window.

• Hotel K, LLC and its Pet Sitters assume no liability for pet escapes, injuries, unattended open doors/gates, property damage, or theft occurring when concurrent third parties are on-site or have independent access to the home.
• For the safety of our sitters and your pets, unattended or unannounced visitors during service hours are strictly prohibited.

In the event of an urgent household infrastructure failure (such as frozen or burst pipes, furnace or AC failure during temperature extremes, electrical outages, perimeter fence collapse, or break-ins), the Pet Sitter will make immediate efforts to contact the Client.

• If the Client or emergency contact cannot be promptly reached and immediate action is required to ensure the health, safety, and welfare of the pet(s) or home, the Client authorizes Hotel K, LLC to engage emergency repair professionals (plumbers, HVAC technicians, locksmiths) on the Client’s behalf.
• The Client agrees to reimburse Hotel K, LLC for all actual costs incurred to secure the home and protect the pet(s).

To account for regional traffic, seasonal weather conditions, and individualized pet needs, Hotel K, LLC utilizes flexible arrival windows rather than exact-minute appointment times. The confirmed arrival window for each service is viewable within the Time To Pet schedule. Visits requiring strict-interval medication administration must be highlighted in the profile to arrange appropriate accommodations.

• Collaborative Team Model: Hotel K, LLC operates as a cohesive professional team. While we make every reasonable effort to arrange an initial Meet & Greet with the primary sitter assigned to your pets, scheduling shifts, sudden illness, or peak booking volumes may require another fully vetted, background-checked, and trained Hotel K team member to conduct visits without a prior in-person introduction.
• Client Notification & Temperament Safeguards: Clients are notified via Time To Pet whenever a substitution occurs. Sitter substitutions are made with careful consideration of your pet’s specific behavioral profile, temperament, and established boundaries to ensure a calm, safe interaction. If a pet requires a mandatory pre-visit introduction due to stranger anxiety, fear-based reactivity, or territorial sensitivity, the Client must state this in their Time To Pet profile so staffing protocols can be established in advance.

Live-in house sitting provides overnight presence and daytime companionship modeled after standard domestic living schedules.

• Core Presence: Sitters provide overnight lodging (typically 7:00 PM to 7:00 AM) and daytime check-ins as defined in the reservation.
• Daytime Break Windows: Live-in sitting is not 24-hour continuous confinement. Sitters are permitted standard daily absence windows of up to 6 hours during daytime hours to manage other professional routes, meals, and personal obligations.

Hourly pet care reservations operate on confirmed start and end blocks.

• Strict End Times: Because sitters have subsequent service assignments, open-ended stay extensions cannot be assumed.
• Overage Charges: If a client is delayed beyond a 15-minute grace period, time is billed in 30-minute increments at standard hourly rates, subject to sitter availability. If a sitter must depart for their next booking, the pet will be secured per profile instructions, and Hotel K disclaims liability for unsupervised intervals thereafter.

When pet taxi or transport services are scheduled (or when emergency clinic transport is required):

• Mandatory Restraints: Pets must travel in a client-supplied hard-sided carrier, secure crate, or crash-tested seatbelt harness. Unrestrained animals inside employee vehicles are prohibited.
• Interior Soiling & Cleaning: The Client agrees to pay a $50 detailing fee if a pet soils a vehicle interior due to improper crate containment.
• Transport Waiver: The Client releases Hotel K, LLC from liability for motion sickness, unavoidable transit delays, or third-party vehicle collisions, provided safe driving standards were observed.

During severe winter storms, blizzards, sub-zero wind chills, or civil travel emergencies, sitters will make every safe attempt to reach the home. If road travel is obstructed, visits will be adjusted, and clients will be kept updated via Time To Pet. Hotel K, LLC is not liable for schedule delays caused by severe natural weather emergencies.

• Strict Leash Standards: All dogs walked off-premises must be secured on a standard 4 to 6-foot flat nylon or leather leash attached to a properly fitted collar or body harness provided by the Client.
• Retractable Leashes Prohibited: Retractable leashes (Flexi-leads) are strictly prohibited due to high failure rates and injury risks. If only a retractable leash is provided, sitters are authorized to use a company-issued standard flat leash.
• No Nose-to-Nose Greetings: To prevent dog fights, redirected aggression, and illness transmission, sitters will never permit client dogs to engage in nose-to-nose greetings or direct physical contact with unfamiliar third-party dogs encountered during walks.

For the physical safety of your pets and our staff, all exercise is conducted exclusively on-leash in neighborhoods or designated trail settings, or off-leash strictly within the client’s securely fenced, private backyard at the primary service address.

• Strict Dog Park Prohibition: Hotel K Pet Sitters will never take client dogs to public dog parks, communal dog runs, or off-leash recreational areas under any circumstances.
• Yard Containment & Perimeter Safety: When outdoor play in a fenced yard is requested, the Client warrants that all fences, gates, latches, and perimeter boundaries are structurally sound, free of gaps, and fully secured prior to service. Hotel K, LLC is not liable for escapes or injuries resulting from pre-existing fencing defects, underground digging, or fence-jumping behaviors.

Hotel K strongly advocates keeping domestic cats indoors. If the Client directs Hotel K to allow a cat outdoor access, or leaves an unmonitored pet door (doggy door) unlocked during the reservation period, the Client assumes all risks of injury, illness, parasite transmission, vehicular accidents, predation, escape, or disappearance. The Client explicitly waives and releases Hotel K, LLC and its sitters from any and all liability resulting from pets having unsupervised access to the outdoors.

Outdoor walking time will be modified based on ambient seasonal weather extremes:

• Cold Protocol: When temperatures or wind chill drop below 15°F (-9°C) (adjusted higher for small, elderly, or short-coated breeds), walks are shortened to rapid relief breaks, with remaining visit time spent indoors on mental stimulation and play.
• Heat Protocol: When temperatures or heat index values exceed 85°F (29°C), outdoor walking is restricted to shaded bathroom breaks to prevent heatstroke and paw pad burns on hot asphalt.

The Client warrants that all dogs walked off-property wear a secure collar with current contact tags and proof of municipal licensing and rabies compliance, as mandated by applicable state and local municipal ordinances.

Hotel K Pet Sitting will administer oral medications, capsules, or supplements provided they are readily accepted by the pet (e.g., hidden in food or taken willingly like a treat), as well as routine topical treatments or ear/eye drops for cooperative pets.

• Mandatory Pill Organizer & Instructions: For any pet receiving oral medication, the Client is required to provide a dedicated multi-day pill organizer (such as a standard 7-day pillbox) with each day's exact dosage pre-sorted prior to the start of the reservation. Alongside the comprehensive instructions entered in the Time To Pet profile, the Client must leave clear, printed/written instructions directly adjacent to the organizer detailing the pet’s name, medication name, dosage schedule, and approved treat/food vehicle.
• No Injections: We do not administer any injectable medications (including subcutaneous fluids or insulin).
• No Force-Pilling: Sitters will never forcibly pry open a pet’s mouth, force pills down a throat, or use pilling guns/restraints. If a pet refuses medication offered in food or treats, the Pet Sitter will promptly notify the Client via Time To Pet. The Client assumes full responsibility for any health consequences resulting from a pet’s refusal to consume medication voluntarily.

Client will inform their veterinarian that Hotel K will be caring for their pet(s) during the dates of the reservation. Client agrees to secure an active means of payment on file directly with their veterinarian and local emergency clinic for any veterinary expenses incurred during the reservation.

Client understands and agrees that any problem that develops with their pet(s) will be treated as deemed best by Hotel K and the pet sitter, in their sole discretion, and the Client will assume full financial responsibility for any and all expenses involved. Client authorizes Hotel K to obtain medical records and/or treatments for their pet(s) in the event of injury or illness from their primary veterinarian or from the closest veterinary clinic/hospital.

• Direct Billing Directive: By agreeing to this document, the Client directs the veterinarian to provide medical records upon request, perform essential emergency care, and bill the Client directly.
• Emergency Expenditure Cap: In the event of a critical veterinary emergency where the Client and their designated emergency contacts cannot be reached despite diligent attempts, the Client authorizes Hotel K, LLC to approve life-saving veterinary care up to an initial expenditure of $1,500.00 (or the alternative pre-set limit indicated in the Client’s Time To Pet profile). The Client guarantees immediate reimbursement to Hotel K, LLC or direct payment to the treating veterinary hospital.

Pet sitters and company representatives are not veterinarians or medical professionals of any kind and will not advise the Client on medical issues. If there are questions, the pet sitter will assist the Client in obtaining answers through professional veterinarians only.

The Client warrants that all pets in the household are current on their rabies vaccination, as required by Wisconsin state and local municipal laws, along with any other core veterinary vaccines recommended for their species.

• In the event a Pet Sitter or team member is bitten, scratched, or injured by the Client’s pet, the Client agrees to provide immediate, verifiable proof of rabies vaccination.
• The Client accepts full financial responsibility for any and all medical expenses, diagnostic tests, treatments, and lost wages resulting from an injury inflicted by their pet.

All pets receiving care must be on an active, vet-approved flea and tick preventative. If an active flea infestation is discovered, Hotel K reserves the right to adjust service protocols to prevent transmission. The Client agrees to reimburse Hotel K, LLC for professional pest eradication if an untreated infestation contaminates company equipment or sitter vehicles.

The Client agrees to furnish adequate supplies of pet food, treats, prescription medications, litter, waste disposal bags, and necessary cleaning supplies for the complete duration of the reservation.

• If a Pet Sitter must purchase additional supplies due to a shortage, the retail cost of all purchased items plus a $20.00 trip fee will be billed directly to the Client's invoice.

Client understands and agrees to disclose and keep updated in Time To Pet all care instructions for all pets prior to the start of the reservation. Client asserts that all pets are in good health and have not harmed or shown aggression or threatening behavior towards any person or any other pet(s).

Hotel K, LLC reserves the right to terminate service immediately if a pet displays severe aggression, extreme behavioral distress, or poses an imminent threat to the safety and physical well-being of the Pet Sitter.

• In such an event, the Client will be contacted immediately to coordinate either their immediate return or the immediate transfer of the pet to an emergency veterinary clinic or boarding facility at the Client’s sole expense.

The Client assumes full legal and financial responsibility for any bodily injury, fatal altercation, or property damage caused by their pet to any third party, bystander, service worker, or other domestic animal during the reservation period. The Client agrees to defend, indemnify, and hold harmless Hotel K, LLC and its sitters from any related claims or civil actions.

The Client is solely responsible for any destruction, soiling, or damage caused by their pet(s) to the Client's personal home, furnishings, carpeting, fixtures, or yard, as well as adjacent neighboring properties. Hotel K, LLC and its Pet Sitters are not liable for pet-induced damage occurring inside or outside the residence, particularly during unsupervised intervals between scheduled visits or overnight stays.

Hotel K, LLC will perform all agreed-upon pet sitting, dog walking, and specialty tasks in a diligent, conscientious, and professional manner adhering to industry standards.

• In consideration of these services, the Client waives and releases Hotel K, LLC and its sitters from any and all claims, demands, or causes of action for illness, injury, or loss of pets, except where directly and solely caused by the proven gross negligence or willful misconduct of Hotel K, LLC.

To the maximum extent permitted under Wisconsin law, Hotel K, LLC and its sitters shall not be liable to the Client for any indirect, incidental, special, punitive, or consequential damages—including, but not limited to, lost business, missed flights, travel delays, alternate lodging, or personal inconvenience—unless resulting directly from proven gross negligence or willful misconduct.

The Client acknowledges that Hotel K, LLC invests substantial resources in recruiting, background checking, vetting, and training its professional pet care team. The Client agrees not to solicit, hire, engage, or privately contract any current or former employee or contractor of Hotel K, LLC for independent pet care services outside of Time To Pet during the term of service and for a period of twelve (12) months following the last completed service. Any violation of this clause shall result in an immediate liquidated damages recruitment fee of $2,000.00 assessed to the Client.

The Client agrees to defend, indemnify, and hold harmless Hotel K, LLC, its managing members, staff, and representatives from and against all liabilities, claims, damages, losses, expenses, and costs (including reasonable attorney fees and court expenses) arising from, or related to:

• Any injury or damage caused by the Client’s pet(s).
• Any pre-existing, concealed, or hazardous condition on or within the Client’s property.
• Any breach of this agreement or failure to disclose accurate medical/behavioral details by the Client.

No term, requirement, or provision of this agreement shall be deemed waived, amended, or altered verbally. Any valid waiver or amendment must be executed formally in writing and approved by an authorized management representative of Hotel K, LLC.

The failure of Hotel K, LLC to strictly enforce any specific provision or covenant of this contract in a given instance, or the condonation of any breach, shall not be construed as an ongoing waiver or invalidate any other term, standard, or right outlined in this agreement.

If any term, clause, or provision of this agreement is determined by a court of competent jurisdiction to be invalid, void, or unenforceable, that specific provision shall be deemed severable, and the remaining provisions and clauses shall continue in full force and effect.

This agreement is governed by and construed in accordance with the laws of the State of Wisconsin.

• Any dispute, controversy, or claim arising under or relating to this contract shall be submitted to the appropriate Small Claims Court in the Wisconsin county where Hotel K, LLC maintains its principal place of business, or the Wisconsin county where services were rendered.
• If the controversy exceeds small claims monetary limits and informal resolution fails, the parties agree to resolve the dispute through binding arbitration administered within the State of Wisconsin under the commercial rules of the American Arbitration Association.

By scheduling services, submitting reservations via Time To Pet, maintaining an active account, or engaging Hotel K, LLC for pet care, the Client certifies that they have read, understood, and agreed to all operational policies, safety rules, cancellation schedules, and liability waivers outlined in these Terms and Conditions.   

Hotel K, LLC d/b/a Hotel K Pet Sitting

Official Website: freebellyrubs.com | Governing Jurisdiction: State of Wisconsin

Last Updated: October 2026

Welcome to Hotel K Pet Sitting (operated by Hotel K, LLC, online at freebellyrubs.com, and referred to as "Hotel K," "the Company," "we," "us," or "our").

This document outlines both our Privacy Policy (how we collect, use, and protect your information) and our Website Terms of Use (the rules for browsing and interacting with freebellyrubs.com).

Important Operational Note: If you schedule pet care services, create a client profile, or submit reservations through our software portal, your services are also governed by our comprehensive Terms and Conditions of Service.

Your privacy is paramount. We are committed to safeguarding the personal details, home security data, and pet health information you share with us.

We collect information that allows us to deliver professional pet care, maintain home security, and operate our website:

• Contact & Account Information: Name, email address, mobile phone number, physical residential address, emergency contact names, and phone numbers provided via inquiry forms or our client management portal.
• Pet Care & Medical Profiles: Pet names, breeds, medical histories, vaccination documents, veterinarian clinic information, dietary requirements, behavioral traits, and medication schedules.
• Home Access & Safety Data: Entry instructions, digital lock codes, lockbox locations, alarm instructions, designated severe weather shelter locations, and fire safety disclosures submitted through our secure client software.
• Payment Credentials: Credit card and billing information collected for payment processing. Payment credentials are encrypted and securely stored by our third-party PCI-compliant processor; Hotel K does not store full raw credit card numbers on our local servers.
• Website Usage Data & Cookies: Non-personal technical information collected automatically via cookies, web beacons, and analytics tools (such as Google Analytics). This data includes your IP address, browser type, device identifiers, and browsing activity to optimize website functionality and performance.

We use your information exclusively for legitimate business and animal care purposes:

• Fulfilling Pet Care Services: To coordinate reservations, dispatch sitters, administer feeding and medication routines, and communicate urgent updates regarding your pets.
• Operational Communications via Time To Pet: To send real-time visit reports, pet photos, arrival updates, invoices, and schedule confirmations through our primary operating software, Time To Pet.
• Direct Customer Service: To respond to website inquiries, conduct consultation scheduling, and handle billing administration.
• Pet Photography & Visit Journals: As outlined in our Service Terms, our sitters take photos and videos of your pets during visits to provide daily report cards and for social media/marketing. We never publish images displaying home interiors, valuables, street numbers, personal belongings, or family portraits. Clients may opt out of public marketing use at any time by messaging us in Time To Pet.
• SMS & Automated Messaging: To send service reminders, reservation updates, and occasional service promotions. You may opt out of automated promotional text messages at any time by replying STOP.

We do not sell, rent, trade, or transfer your personal information to third parties. We disclose data only to trusted service partners strictly necessary to operate our business:

• Time To Pet Software: Our secure, specialized pet-care management platform that hosts client accounts, scheduling, messaging, and visit logs.
• PCI-Compliant Payment Processors: Secure third-party payment gateways integrated within Time To Pet for billing and auto-pay processing.
• Veterinary Clinics & Emergency Responders: In the event of a veterinary medical crisis or severe household emergency (fire, structural failure, severe weather), relevant contact and medical details will be shared with veterinary hospitals or emergency first responders.
• Legal Compliance: We may disclose records if required by valid subpoena, court order, or Wisconsin law enforcement authorities, or to protect the safety and rights of our team members.

Hotel K complies with the Telephone Consumer Protection Act (TCPA) and industry A2P 10DLC messaging standards:

• By submitting your phone number, you authorize Hotel K to transmit transactional and service-related messages to your mobile device.
• No Mobile Information Sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• You may opt out of SMS communications at any time by replying STOP, or request assistance by replying HELP.

We maintain administrative, technical, and physical safeguards designed to protect personal, financial, and residential access details from unauthorized access, alteration, or disclosure. All digital transmissions through our website and client portal utilize Secure Socket Layer (SSL/TLS) encryption technology.

Our website and services are directed exclusively to adults aged 18 and older. We do not knowingly solicit, collect, or maintain information from children under 13 years of age.

By accessing, browsing, or using freebellyrubs.com, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, please do not use this website.

All content published on this website—including website copy, branding, logos, slogans, photographs, graphics, software, and design layouts—is the exclusive property of Hotel K, LLC d/b/a Hotel K Pet Sitting or its licensors and is protected by United States and Wisconsin copyright, trademark, and unfair competition laws. You may not reproduce, modify, distribute, or publicly display any content from this site without our prior written consent.

When using freebellyrubs.com, you agree:

• To use the website for lawful personal inquiries and client account access only.
• Not to deploy automated systems, bots, scrapers, or spiders to harvest data or contact information from this website.
• Not to attempt to probe, scan, or breach the security infrastructure or servers hosting this website.
• Not to transmit any malicious code, viruses, or disruptive digital materials.

Our website may include links to external websites, including our Time To Pet portal, social media platforms, or local partner resources. These third-party sites operate under independent terms and privacy policies. Hotel K, LLC assumes no responsibility for the content, privacy practices, or operational policies of external websites.

The information on freebellyrubs.com is provided on an "as is" and "as available" basis for general informational purposes. While we strive to maintain accurate, up-to-date information regarding our rates and services:

• Hotel K, LLC makes no warranties regarding uninterrupted access or error-free site operation.
• To the fullest extent permitted under Wisconsin law, Hotel K, LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, this website.

These Website Terms of Use and Privacy Policy are governed by and construed in accordance with the laws of the State of Wisconsin. Any legal action or dispute arising out of your access to freebellyrubs.com shall be resolved in the appropriate court in the Wisconsin county where Hotel K, LLC maintains its principal place of business.

Hotel K, LLC reserves the right to modify this Privacy Policy and Website Terms of Use at any time. Any changes will be posted immediately on this page with an updated "Last Updated" date. Continued use of freebellyrubs.com following the posting of changes constitutes acceptance of those revisions.

If you have any questions or concerns regarding our Privacy Policy, data handling practices, or Website Terms, please contact us:

• Business Entity: Hotel K, LLC d/b/a Hotel K Pet Sitting
• Official Website: freebellyrubs.com
• Email: hotelksitting@gmail.com
• Phone: (608) 286-1573
• Client Portal: Accessible via Time To Pet